live streaming

Human Resources Virtual Exchange
HR Digitalization in the New Normal

29 SEPTEMBER, 2020
2 – 5PM HKT


The dynamics of how markets and businesses are being conducted have completely changed. What worked in the ‘old normal’ has pretty much gone out the window. More than ever, digitalisation is key to not only cope but thrive in the brave new world of 2020 and beyond.

Digitalisation in this era isn’t just an idea or a technical concept. It’s now viewed as an all-around application – a mindset as to how things can be done effectively and efficiently.

And this includes HR functions, both in terms of transformation and strategy. With HR being one of the critical components of business operations, the modernisation of the profession has never been more significant. Because by embracing digitalisation, HR paves the way for the improvement and effectiveness of decision making, streamlining of processes and empowering the workforce – all of which adds value to a business’s brand, culture and experience. Both now and in the future.

Join us on Tuesday, 29th of September

Together with our esteemed panel of speakers and presenters who will share their expert insights, give real-life advice and answer questions on how you can understand, navigate and apply HR digitalisation ideas and strategies that are scalable to the needs of your organisation.


Peter Tung

Head of Personal Tax
Tricor Hong Kong

Angus Cheung

Regional Business Lead, Greater China (Adobe Document Cloud)

Darryl Parrant

Career Business Leader & HR Transformation Practice Leader, APAC & IMETA

Onis Wong

Senior Manager of Regional Talent Acquisition and Employer Branding, APAC

Winnie Tsien

Head of Human Resources, Hong Kong, Macao & Taiwan
Jones Lang LaSalle

Joel Cruzado

Senior Manager of Learning & Development, Asia Pacific

Eric Goh

Head of Human Resources
Evolution Wellness (Hong Kong) Limited

Wendy Yung

Head of Events Production & Content
Lighthouse Independent Media


Opening Remarks
Opening Keynote: HR Digital Transformation Starts with You

We often relate digital transformation to technology; where having the newest app or the fastest hardware is supposed to drive the change and improvements that we expect. But technology is merely a part of the process of change or in this case a tool that still needs to be used by individuals that understand its value. We believe that people are the most important factor in the HR digital transformation of any firm and having the correct mindset and initiatives will hasten the transition, may it be from time-consuming admin tasks to an entire suite of HR-related functions and services.

Speaker: Onis Wong, Senior Manager, Regional Talent Acquisition and Employer Branding, Asia Pacific, BASF

1st Intermission
The Reinvention of HR in the Era of Digital Transformation

It’s essential to understand the challenges that HR practitioners now face and  answer the call with solutions and processes that streamlines the employee's experience by having to deploy advanced technologies that achieve greater efficiencies – making the workforce future-proof, improving the quality of life and providing a better workplace experience. Mercer introduces several perspectives on how organisations can create employee-centric, experience-driven talent practices and processes through data analytics and target interactions enabled by digital HR and change management:

  • Focus on employee experience as a business tool
  • Build an agile and integrated people strategy
  • Embrace digital to address strategic questions
  • Create a resilient and change-adept organisation
  • Crystal ball-gazing into the future

Speaker: Darryl Parrant, Career Business Leader & HR Transformation Practice Leader, APAC & IMETA, Mercer

Re-imaging Human Capital Management

Digitalization has redefined how we now live and work. Businesses and operations now revolve around advanced digital technologies that enable for efficient delivery of results; from web-based ride sharing & delivery applications, artificial intelligence driven tech and automated functions and tasks. HR functions and roles would definitely benefit from a digitalized strategy and application. Angus Cheung from Adobe will share his insights and experience as to how they improve workflow digitally and improved employee experience in doing so.

Speaker: Angus Cheung, Regional Business Lead (Greater China), Adobe Document Cloud, Adobe

3rd Intermission
Efficient RRS Processing Through Digitalisation - Click to Great!

Rental Reimbursement Scheme (RRS) is a great way to achieve tax efficiency from renting in Hong Kong. However, the process is tedious and does take a lot of time - from application, requirement submission, documentation, communication and the list goes on. Now to manage and unburden our HR staff of this workload, Tricor will share valuable and real-to-life insights as to how you can navigate and tackle these issues with relevant discussion points:


  • How do you process rental claim efficiently due to changes such as salary and rental expense?
  • What do you need to consider when checking a rental agreement such as joint leasing?
  • What is the best way to address lease expiry and late application?
  • What are the lessons learned from the Inland Revenue Department regarding rental reimbursement?

Speaker: Peter Tung, Head of Personal Tax, Tricor Hong Kong

4th Intermission
Panel Discussion: HR Tech Innovations – Redefining the Workplace

In so many cases, HR-related technological advancements have changed the way an office operates. The benefit of technology relieves HR pros of all those convoluted tasks by automated processes. Key data readily and securely available through cloud-based workforce solutions promotes an improved overall employee and employer experience.


Our panel of HR practitioners will share with you some of the most effective and innovative digital solutions that they and their colleagues have implemented that have driven real ROI for their organisation – and how to avoid some of the pitfalls they encountered along the way.


  • Darryl Parrant, Career Business Leader & HR Transformation Practice Leader, APAC & IMETA, Mercer


  • Winnie Tsien, Head of Human Resources, Hong Kong, Macao & Taiwan, Jones Lang LaSalle
  • Joel Cruzado, Senior Manager, Learning & Development, Asia Pacific, Starbucks
  • Eric Goh, Head of Human Resources, Evolution Wellness Hong Kong
Closing Address

Why should YOU join?

  • Understand the challenges from real-life situations and discover workable solutions from your peers
    Pick-up practical solutions and best practices from case studies and presentations that you can bring back to your own workplace to shape to your team’s needs
  • Learn from the comfort of your own space at your own pace
    With a virtual conference format, convenience can now be educational! Join the conference, chat with co-attendees and speakers at the comfort of your own space. All you need is an internet connection with your smartphone, tablet or computer.
  • A personalised experience that you can always go back to anytime, anywhere
    Having the conference in digital format allows participants to access recorded sessions as well as presentation decks instantly via online portals during and after the event
You can view our terms and conditions here.

Human Resources Virtual Exchange is produced by Lighthouse Independent Media Ltd, Unit B-D 16/F Yardley Commercial Building, 3 Connaught Road West, Sheung Wan, Hong Kong

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